Network Connectivity Issues

Incident Report for DataGrail

Resolved

This incident has been fully resolved and the platform is functioning normally.

Posted Aug 31, 2021 - 17:03 PDT

Monitoring

Issues with intermittent connectivity with the DataGrail platform have been resolved and we are currently monitoring this fix.

Posted Aug 31, 2021 - 16:10 PDT

Update

Users may experience intermittent issues connecting and logging into the DataGrail platform. DataGrail is working with our partners to resolve this issue.

Posted Aug 31, 2021 - 12:07 PDT

Identified

Users may experience intermittent issues connecting and logging into the DataGrail platform. DataGrail is working with our partners to resolve this issue.

Posted Aug 31, 2021 - 11:48 PDT

This incident affected: Request Manager, Live Data Map, and Intake Forms.