All Systems Operational
Request Manager Operational
Live Data Map Operational
Preference Card Operational
Intake Forms Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 10, 2021

No incidents reported today.

May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021

No incidents reported.

May 6, 2021

No incidents reported.

May 5, 2021
Resolved - This incident has been fully resolved and the platform is functioning normally.
May 5, 14:13 PDT
Monitoring - We have resolved the issue with Smart Verification and we are currently monitoring for any issues.

We have resent verification emails to all requesters that encountered an error when attempting to verify their privacy request.
May 5, 14:03 PDT
Update - We are continuing work on a fix for this and will post updates as we learn more.
May 5, 13:29 PDT
Update - We are actively working on a fix for this and will post updates as we learn more.
May 5, 12:51 PDT
Identified - We have identified an issue with certain flows for our Smart Verification service. We will post updates as soon as more information is available.
May 5, 12:23 PDT
May 4, 2021

No incidents reported.

May 3, 2021
Resolved - This incident has been fully resolved and the platform is functioning normally.
May 3, 13:50 PDT
Monitoring - We have resolved the issue with access result files being sent with partial information and we are currently monitoring.

We have re-sent all affected access result emails to the appropriate consumers.
May 3, 13:25 PDT
Identified - We have identified an issue with access result files being sent with partial information.

We are actively investigating and will post updates as we learn more.
May 3, 12:58 PDT
May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021

No incidents reported.

Apr 29, 2021

No incidents reported.

Apr 28, 2021

No incidents reported.

Apr 27, 2021

No incidents reported.

Apr 26, 2021

No incidents reported.