Data Subject Requesters Unable to Verify Email Address

Incident Report for DataGrail

Resolved

This incident has been fully resolved and the platform is functioning normally.

Posted Feb 10, 2022 - 11:00 PST

Monitoring

We have resolved the issue with data subject requesters hitting an error when attempting to verify their email address and we are currently monitoring for any issues.

Posted Feb 10, 2022 - 09:21 PST

Identified

We have identified an issue with data subject requesters hitting an error when attempting to verify their email address.

We are actively investigating and will post updates as we learn more.

Posted Feb 10, 2022 - 08:18 PST

This incident affected: Request Manager.